Privacy Policy

1. Purpose of Collection and Use of Personal Information

ItHome (hereinafter referred to as the 'Company') processes personal information for the following purposes. The personal information being processed will not be used for any purpose other than the following, and if the purpose of use changes, necessary measures will be taken in accordance with Article 18 of the Personal Information Protection Act, such as obtaining separate consent.

1. Member registration and management
2. Service provision and contract fulfillment
3. Marketing and advertising utilization
4. Customer support and complaint handling
5. Development and notification of new services

2. Items of Personal Information Collected

The Company collects the following personal information:

1. Required Items
   • Name
   • Date of birth
   • Gender
   • Mobile phone number
   • Email address
   • ID
   • Password
2. Optional Items
   • Occupation
   • Areas of interest
   • Preferred property type

3. Retention and Usage Period of Personal Information

In principle, the Company destroys personal information without delay after the purpose of collecting and using personal information has been achieved. However, in cases where retention is necessary according to relevant laws and regulations, the Company retains member information for a certain period as specified by the relevant laws and regulations as follows:

• Records on contracts or subscription withdrawal: 5 years
• Records on payment and supply of goods: 5 years
• Records on consumer complaints or dispute handling: 3 years
• Website visit records: 3 months

4. Procedures and Methods for Destroying Personal Information

In principle, the Company destroys personal information without delay after the purpose of collecting and using it has been achieved. The procedures and methods for destruction are as follows:

1. Destruction Procedure
   • Information entered by members for membership registration is moved to a separate DB after the purpose has been achieved and is stored for a certain period according to internal policies and other relevant laws before being destroyed.
   • Personal information moved to a separate DB will not be used for any purpose other than storage unless required by law.
2. Destruction Method
   • Personal information stored in electronic file format is deleted using technical methods that prevent record recovery.
   • Personal information printed on paper is destroyed by shredding or incineration.

5. Measures to Ensure the Security of Personal Information

The Company takes the following measures to ensure the security of personal information:

1. Administrative measures: Establishment and implementation of internal management plans, regular employee training
2. Technical measures: Management of access rights to personal information processing systems, installation of access control systems, encryption of unique identification information, installation of security programs
3. Physical measures: Access control of computer rooms and data storage rooms

6. Personal Information Protection Officer

The Company has designated a personal information protection officer to be responsible for the overall handling of personal information processing and to handle complaints and remedies related to personal information processing of data subjects as follows:

• Personal Information Protection Officer
• Email: ithome@ithomes.kr